Ordering options

On SANEL.LV, you can place orders:

  • by using online store
  • by contacting us through e-mail:

How to place an order using the SANEL.LV online store?

  1. To find your product/-s of interest, select it from the main menu or the search window at the top of the screen.
  2. Put the products in your shopping cart by using the "Buy" button.
  3. In the upper right corner are shown total quantities and the total value of your shopping cart.
  4. Once you have collected all your products of interest in your shopping cart, push the "Check Out" button. 
  5. Fill out the required fields, select a payment method, and click the "Confirm my order" button. 
  6. If all fields are filled correctly, it will display that the order has been accepted and you will receive a confirmation e-mail.
  7. After the order is submitted, our system will send the order products to the responsible warehouse.
  8. After collecting the needed information, our system will inform you about product availability via e-mail.
  9. The order will be then processed according to your choice in the product availability form.
  10. You will receive a notification once the order will be sent out to your address/ prepared for pick-up.

You can learn more about how orders are processed here.

For products that are not in our or our supplier warehouses and need to be ordered specially for you, it is required for you to make a pre-payment of 50-100% in advance.

The minimum order amount is 12,10 EUR. (VAT incl.)

Orders are processed only in our working hours:
Weekdays - 10:00 to 18:00 (GMT+2)
Saturday, Sunday - Closed